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Auto repair rules do not maintain also available at the 4S shop repair
Time:2015-1-3

All the time since, to 4S shop car price is expensive, spare parts, after sale serviceinformation opaque monopoly monopoly problems, these problems will be broken. In January 1st this year, jointly issued by the State Department of transportation, the national development and Reform Commission and other departments of the "on the promotion of automobile repair industry guidance to enhance the service qualityupgrading" (hereinafter referred to as the "opinions") formally implemented. This means that consumers can in general repair factory with lower cost to enjoy the samewith the 4S shop repair service. At the same time, "opinions" also provides, this yearall listed new car must information open repair technology, allows authorized parts distribution enterprise to terminal user resale original accessories.

It is understood, "opinions" requirements of the automobile production and itsauthorized sales, repair enterprise shall not limit, intervention consumers self selectrepair service enterprises and repair, not to the car in the "three packs of" periodchoose non authorized repair service for the reason to refuse to provide repairservice. The requirements of establishment and implementation of auto repairtechnology of information disclosure system, guarantee the equal right to access to technical information auto production enterprises the right of all repair repairenterprise. That is to say, in the car "three packs of" period, even if the consumers are not authorized repair or 4S stores to do the maintenance, can also go to 4S shop for repair. However, reporters yesterday visited a number of auto 4S shop in the city found, many 4S shops to not in the store maintenance vehicles shall not provide autorepair service. "Now most of the 4S shop in the main source of profit on maintenance and repair daily, or even sell the car or sometimes lose money to sell, if consumers can choose to repair and maintenance, will have a great impact on our 4S shop."Yangtze River Road, a car 4S shop staff told reporters.

According to the understanding of the past, consumers in the purchase of the car,because the car manufacturers and authorized 4S shop monopoly in the originalaccessories, technology in the longitudinal, consumers in order to better for the automobile repair, can only go to the 4S store. In order to break the monopoly,"opinions" provisions, since January 1st this year, the automobile production enterprises to be listed on a new car, to the authorized repair enterprises and individual operators open car repair technical information.

To this end, the city consumer associations responsible person said, in car maintenance and repair service process, consumers for the choice between and autolocation service pack three, and no causal relationship, automobile manufacturers or4S stores the relationship between bundled together, is a typical despot provisions.The implementation of this new regulation would break the 4S shop repair monopoly.

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